GDPR - Privacy Policy

Introduction

We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website and order our handmade wicker products for animal enrichment.

Data Collection

• Personal Information: When you place an order or contact us, we may collect personal information such as your name, email address, phone number, and delivery address.

• Usage Data: We may also collect information about how you use our website, such as your IP address, browser type, and browsing behavior.

Use of Data

• Order Processing: Your personal information is used to process and fulfill your orders.

• Customer Support: We use your information to provide customer support and respond to your inquiries.

• Improvement: Usage data helps us understand how our website is used and allows us to improve our services.

• Marketing: With your consent, we may send you promotional emails about our products and offers.

Data Protection

• Security Measures: We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, or disclosure.

• Data Retention: We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected and to comply with legal obligations.

Your Rights

• Access: You have the right to request access to your personal data that we hold.

• Rectification: You have the right to request correction of any inaccurate or incomplete personal data.

• Erasure: You have the right to request the deletion of your personal data under certain conditions.

• Restriction: You have the right to request the restriction of processing your personal data.

• Objection: You have the right to object to the processing of your personal data for marketing purposes.

• Data Portability: You have the right to request the transfer of your personal data to another organization.

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small files stored on your device that help us analyze web traffic and personalize content. You can manage your cookie preferences through your browser settings.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the updated policy will be effective immediately upon posting.

Contact Us

If you have any questions or concerns about our privacy policy or your personal data, please contact us at:

Email: lucie@animalenrichment.eu

Thank you for trusting us with your personal data. We are committed to ensuring your privacy and providing a safe and secure shopping experience on our website.